Terms and Conditions

Part 1

GENERAL TERMS AND CONDITIONS FOR ALL CONTRACTS RELATING TO GOODS AND SERVICES FROM THE ONLINE SHOP

§ 2 Conclusion of contract/withdrawal

1. The presentation of products and services in our online shop does not constitute a legally binding offer, but rather a non-binding online catalog that is subject to change by the provider. No liability is assumed for the accuracy of the data and information contained in the online shop. You as a customer can select products or services from our range and collect them in an electronic shopping cart by clicking the "Add to cart" button. By clicking the "Order with payment" button, you submit a binding application to purchase the products or services in your shopping cart. As a customer, you can change and view the data at any time before submitting your order. However, the application to purchase the products or services in your shopping cart can only be submitted and transmitted if you accept these General Terms and Conditions by clicking the "Accept Terms and Conditions" button.

2. Confirmation of receipt of the order will follow immediately after the order has been submitted through the provider's own confirmation of confirmation. The contract is concluded when we accept your order through our order confirmation, which assigns an order number; we will send the order confirmation by email to the email address you provided. If you did not provide us with a valid email address when placing your order, the contract is concluded by acceptance when we post your order to the address you provided. If you do not receive an order confirmation or delivery from us within two weeks, you are no longer bound to your order.

3. We reserve the right to conduct a credit check on the customer even after the contract has been concluded and to withdraw from the contract if the result is negative. We are also entitled to withdraw from the contract if you, as the customer, violate specific terms and conditions set by us as the provider, to which we have been informed, or if you attempt to circumvent them, or if we, as the provider, still have outstanding claims from the previous business relationship with you as the customer. We also reserve the right to withdraw from the contract if the goods are unavailable for a period of at least four weeks or if there are data errors that prevent us from fulfilling your order. In the event of withdrawal, the statutory provisions of Sections 346 et seq. of the German Civil Code (BGB) apply, excluding Section 350 of the German Civil Code (BGB).

4. Our goods or services may not be used for commercial resale or for commercial advertising or marketing purposes unless this has been expressly agreed in writing with us as the provider.

5. The contract is concluded in German.

§ 3 Customer’s right of withdrawal

1. If you, as a "consumer" (Section 13 of the German Civil Code (BGB), have concluded a distance selling contract with us for goods, you generally have a statutory right of withdrawal upon conclusion of the distance selling transaction, of which we, as the provider, will inform you below in accordance with the statutory model. For the following contracts, there is no right of withdrawal for consumers, or this right may expire prematurely:

Contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, the transport of goods, the rental of motor vehicles, the delivery of food and beverages and the provision of other services in connection with leisure activities, if the contract stipulates a specific date or period for the provision (Section 312g Paragraph 2 Sentence 1 No. 9 of the German Civil Code (BGB). Leisure activities also include admission tickets and tickets for events purchased from us. According to Section 312 Paragraph 7, this also includes package travel contracts booked in this online shop in accordance with Sections 651a and 651c of the German Civil Code (BGB), for which you as a consumer also have no right of withdrawal according to Section 312g Paragraph 2 No. 9 of the BGB.

Contracts for the delivery of sound or video recordings or computer software in a sealed package, if the seal was removed after delivery (Section 312g Paragraph 2 Sentence 1 No. 6 BGB).

The following applies to all other contracts with consumers:
The consequences of revocation are set out in paragraph (2). A sample revocation form can be found in paragraph (3).

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.

To exercise your right of withdrawal, you must contact us (Nürburgring 1927 GmbH & Co. KG, Otto-Flimm-Straße, 53520 Nürburg, Tel.: 02691/302-0, E-Mail address: info@nuerburgring.de ) of your decision to withdraw from the contract by means of a clear statement (e.g., by email). The withdrawal does not need to include a reason. You may use the attached model withdrawal form, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

The revocation must be addressed to:

Nürburgring 1927 GmbH & Co. KG
Otto-Flimm-Straße
53520 Nürburg
Telephone: +49 (0) 26 91 / 30 2 - 0
Fax: +49 (0) 26 91 / 30 2 - 9099
E-mail: info@nuerburgring.de

2. Consequences of revocation

If you cancel the contract based on your statutory right of cancellation, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same payment method that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

In case of defective or incorrectly delivered goods, we will cover the return shipping costs for you. In this case, a free return label can be sent by email to shop@nuerburgring.de In all other cases, you will bear the direct costs of returning the goods. Any costs incurred due to freight collect returns will be deducted.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning. We demand compensation for any deterioration of the value of the goods. To avoid liability for compensation, we recommend that you do not use the goods as if they were your own property within the cancellation period and refrain from doing anything that could impair their value. You do not have to pay compensation if the deterioration of the goods is solely due to their inspection, as would have been possible for you in a retail store.

3. We, as the provider, provide information about the model withdrawal form in accordance with the statutory provisions as follows:

Sample cancellation form

(If you want to cancel the contract, please fill out this Form and send it back.)

To:

Nürburgring 1927 GmbH & Co. KG
Otto-Flimm-Straße
53520 Nürburg
Telephone: +49 (0) 26 91 / 30 2 - 0
Fax: +49 (0) 26 91 / 30 2 - 9099
E-mail: info@nuerburgring.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

• Ordered on (*)/received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only if notification is made on paper)
• Date

(*) Delete as appropriate

§ 4 Prices and shipping costs

1. The prices listed on the website in the online shop at the time of the order apply. All information on other price lists, order flyers, or catalogs from us as a supplier outside of this online shop are subject to change without notice.

2. All prices include the applicable statutory value-added tax and other price components stated at the time of the order. In addition to the stated price, delivery and shipping costs or special costs selected by the customer (e.g., gift wrapping) will be charged. The current shipping costs are based on the current terms and prices of our shipping service providers and may be Shipping costs table / country scale can be viewed on our website. The respective rates will be stated to you as the customer in the order form and are to be borne by you unless you exercise your right of withdrawal.

3. The products are shipped via parcel service. We, as the provider, bear the shipping risk if the customer is a consumer. For businesses, the risk of accidental loss and accidental deterioration of the products passes to the business upon their handover to the freight forwarder, carrier, or other person or organization designated for delivery.

4. We consider any additional shipping costs incurred due to re-shipping of goods (size exchange or delivery of replacement parts if the originally ordered item is not satisfactory) to be a matter of goodwill – however, we reserve the right to make a different decision in individual cases.

§ 5 Payment conditions

1. We accept payments via PayPal or credit card. The total order price, including all shipping costs, is due immediately upon conclusion of the contract when paying with PayPal or credit card. We do not accept cash payments or checks.

2. If the payment due date is determined by the calendar, the customer shall be in default simply by missing the due date. In this case, the customer shall pay the provider default interest for the year at a rate of 5 percentage points above the base interest rate.

3. Set-off and retention rights are excluded unless your counterclaim is undisputed or has been legally established.

§ 6 Retention of title, offsetting, right of retention

1. In the case of a consumer, we as the provider retain ownership of the purchased product until the invoice amount has been paid in full. The corresponding security interests are transferable to third parties.

2. If the customer is an entrepreneur exercising his commercial or independent professional activity, a legal entity under public law, or a special fund under public law, we as the provider retain ownership of the purchased item until all outstanding claims arising from the business relationship with this customer have been settled. The corresponding security interests are transferable to third parties.

3. You, as the customer, are only entitled to a right of set-off if your counterclaims have been legally established or are undisputed or recognized by us as the provider. Furthermore, you, as the customer, only have a right of retention if and to the extent that your counterclaim is based on the same contractual relationship.

4. If you, as a customer, are in default of any payment obligations to us as the provider, all outstanding claims shall become due immediately.

§ 7 Alternative dispute resolution

The EU Commission offers the possibility of online dispute resolution on an online platform operated by it. This platform can be accessed via the external link https://ec.europa.eu/consumers/odr/ . We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

§ 8 Data Protection

1. All personal data submitted by you as a customer will be processed by Nürburgring 1927 GmbH & Co. KG in compliance with the data protection regulations applicable to the contract. The personal data necessary to fulfill the purchase contract, in particular the customer's name, address, telephone number, email address, bank details, etc., will be collected, processed, and used by Nürburgring 1927 GmbH & Co. KG in accordance with Art. 6 (1) (b) GDPR, using automated procedures to the extent necessary to establish, design, or amend the contractual relationship.

2. We will share your personal data within our company with those departments that require this data to fulfill contractual and legal obligations or to implement our legitimate interests. Furthermore, we may transmit your data to processors commissioned by us under a data processing agreement pursuant to Art. 28 GDPR. These include, for example, shipping companies or payment service providers. Furthermore, we may be entitled to transmit the data to third parties commissioned by us to execute the contract, insofar as this is necessary to fulfill the concluded contract. Your data will not be transferred to third countries outside the EU and is not planned to do so.

3. Data transfer to SCHUFA: If the customer selects SEPA direct debit or invoice as the payment method, we as the provider reserve the right to obtain a credit report from SCHUFA as part of this contractual relationship. As part of such a request, the collected personal data, i.e., name, address, and date of birth, will be transmitted to SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden.

Furthermore, in the event of continued non-payment of unsubstantiated claims, we as the provider reserve the right to transmit data regarding non-contractual conduct or fraudulent behavior to SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden. The legal basis for these transmissions is Article 6 (1) (b) and Article 6 (1) (f) of the General Data Protection Regulation (GDPR). Transmissions based on Article 6 (1) (f) GDPR may only be made if this is necessary to protect the legitimate interests of us as the provider or of third parties and does not override the interests or fundamental rights and freedoms of the data subject requiring the protection of personal data.

The exchange of data with SCHUFA also serves to fulfill legal obligations to conduct creditworthiness assessments of customers (§§ 505a and 506 BGB). SCHUFA processes the received data and also uses it for the purpose of profiling (scoring) in order to provide its contractual partners in the European Economic Area and Switzerland, as well as other third countries (provided an adequacy decision by the European Commission exists for these), with information, among other things, for assessing the creditworthiness of natural persons. Further information on SCHUFA's activities can be found in the SCHUFA information sheet pursuant to Art. 14 GDPR or online at https://www.schufa.de/de/datenschutz-dsgvo/ can be viewed.

4. Your personal data will only be processed for as long as necessary to fulfill our contract or to comply with applicable legal regulations, as well as for customer support.

5. For further information on data processing and your rights, please refer to our privacy policy at www.nuerburgring.de/datenschutz , or contact our data protection coordination at datenschutz@nuerburgring.de .

§ 9 Choice of law and place of jurisdiction

1. Contracts between us as the provider and you as the customer shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. The statutory provisions restricting the choice of law and the applicability of mandatory provisions, in particular those of the state in which the customer, as a consumer, has his or her habitual residence, remain unaffected.

2. If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction – including international disputes – for all disputes arising from contractual relationships between the customer and the provider is 53520 Nürburg, Germany. The sole place of performance for deliveries, services, and payments is 53520 Nürburg, Germany, provided that you, as the customer, are an entrepreneur within the meaning of Section 14 of the German Civil Code (BGB).

3. Even if individual provisions are legally invalid, the remaining provisions of this contract remain binding. The invalid provisions, where applicable, shall be replaced by the statutory provisions. However, to the extent that this would constitute an unreasonable hardship for one of the contracting parties, the contract shall be invalid in its entirety.

§ 10 Written form

1. Changes or additions to these Terms and Conditions must be made in writing.
2. These General Terms and Conditions are available in German and English. In the event of any discrepancies, the German version shall prevail.

Part 2

PURCHASE OF GOODS FROM THE ONLINE SHOP

§ 11 Delivery, shipping costs and customs duties

1. We reserve the right to make partial deliveries if part of the ordered goods is temporarily unavailable. In the case of partial deliveries, we, as the provider, will bear any additional shipping costs.

2. Within Germany, we generally deliver within five business days of receiving your order. Should we not have the ordered item in stock – perhaps due to high demand – we will notify you immediately of any resulting delay.

3. For deliveries outside the European Union and Switzerland, import duties may apply; these are to be borne by you.

§ 12 Claims for defects (warranty)

1. As a provider, we are liable for material defects in accordance with the applicable statutory provisions. Therefore, if the goods delivered by us are defective, you can, at your discretion, demand, within the framework of the statutory provisions, either the rectification of the defect or the delivery of defect-free goods (subsequent performance). If subsequent performance fails, you can reduce the purchase price or – in the case of a significant defect – withdraw from the contract. An additional guarantee for goods delivered by the provider only exists if this was expressly stated in the order confirmation for the respective item.

2. Obvious defects must be reported in writing or by email, with a detailed description, within two weeks of the day following the delivery date. The time of dispatch of the notification of defects is decisive. Subsequent assertion is excluded. To the extent that only merchants are involved in the contract, Sections 377 et seq. of the German Commercial Code (HGB) apply in addition.

3. We as the provider are liable without limitation for claims for damages made by you as a customer in the event of damages under the Product Liability Act, for damages caused intentionally or through gross negligence, for fraudulent concealment of defects, as well as for damages resulting from injury to life, body or health.

4. In the event of a breach of essential contractual obligations (so-called cardinal obligations) based only on simple negligence, our liability as the provider is limited to compensation for foreseeable, contract-typical damages.

5. Except in the cases mentioned in paragraphs 3 and 4 above, we as the provider are not liable for damages caused by simple negligence.

6. To the extent that our liability as provider is excluded or limited according to the above paragraphs, this also applies to the liability of our vicarious agents and employees.

Part 3

PURCHASING TICKETS FROM THE ONLINE SHOP

§ 13 Contractual relationships for third-party events

1. Nürburgring 1927 GmbH & Co. KG is not the organizer of all events itself. As stated in the event information in the online shop or on the ticket, events offered in our online shop are also organized by other organizers, who then also issue the tickets. In this case, if the event is organized by another organizer, the purchase of an admission ticket creates a contractual relationship with regard to the event attendance exclusively between the ticket holder (customer) and the respective organizer.

The event organizer's own general terms and conditions may apply to these legal relationships. Nürburgring 1927 GmbH & Co. KG then sells the tickets on behalf of the respective event organizer as an agent or commission agent. By ordering tickets in these cases, the customer commissions Nürburgring 1927 GmbH & Co. KG to process the ticket purchase, including shipping.

§ 14 Return or rebooking of tickets/transfer to third parties

1. Tickets cannot be returned, exchanged or rebooked.

2. The transfer of personalized tickets to third parties is not permitted.

§ 15 Tickets for driving on the Nürburgring

1. If you purchase a ticket to drive on the Nürburgring or part of the track, the provisions of the Road Traffic Regulations (StVO) and the provisions of the “ Driving Regulations for Driving on the Nürburgring ” apply.

2. If you purchase a ticket for the cycling and running event, the provisions of the " Driving regulations for driving on the Nürburgring as part of the cycling and running event " apply.

§ 16 Tickets for use of the kart track

If you purchase a ticket to use the kart track at the Nürburgring, the provisions of the “ Kart Track User Regulations ” apply.

§ 17 Tickets for participation in events

If you purchase a ticket to attend an event at the Nürburgring, the provisions of the “ Spectator Regulations ” apply.

§ 18 Tickets for participation in training courses and driving experience courses

If you have purchased a ticket to participate in a training course or a driving license course, the “ Conditions for Participation in Driving Experiences and Training Courses ” apply.

Part 4

PACKAGE TOURS

§ 19 Security certificate/down payment/payment

1. If travel services are cancelled due to the tour operator's insolvency or bankruptcy, the insurance certificate guarantees the customer reimbursement of the paid travel price and (after departure) any additional expenses necessary for the return journey. All payments by the customer toward the travel price are only payable upon presentation of the insurance certificate. The insurance certificate is located on a separate sheet of the travel confirmation and is titled "Insurance Certificate." The insurance certificate also lists the name and contact details of the institution providing insolvency protection for this trip.

2. All payments toward the travel price are due upon receipt of the travel confirmation and the security certificate. From this point on, Nürburgring 1927 GmbH & Co. KG may require a 20 percent deposit. The remaining travel price is due no earlier than 30 days before departure. Within this timeframe, the exact due date for payments is determined from the travel confirmation.

3. Upon receipt of the travel confirmation, any premiums due for insurance policies arranged in connection with the booked trip (e.g. travel cancellation insurance) must be paid in full.

4. Without full payment of the travel price due, there is no entitlement to the provision of travel services by Nürburgring 1927 GmbH & Co. KG.

§ 20 Price changes after conclusion of contract

1. Nürburgring 1927 GmbH & Co. KG is entitled to increase the confirmed travel price if the increase is a direct result of a change made after the conclusion of the contract.

a.) Change in the price of passenger transport due to higher costs for fuel or other energy sources,
b.) a change in taxes and other charges for agreed travel services (tourist taxes, charges related to transport, entry, residence or public entrance fees)
results.

The customer may request a reduction in the travel price and calculation of the new travel price according to the following paragraph (2), provided that the requested reduction in the travel price results directly from a change in the persons listed in this paragraph (1) after the conclusion of the contract and this leads to lower costs for Nürburgring 1927 GmbH & Co. KG. To the extent that Nürburgring 1927 GmbH & Co. KG incurs administrative costs as a result, these costs may be deducted from the calculated discount or refund amount in the amount actually incurred; evidence of these costs must be provided upon request by the customer.

2. The tour price will be adjusted by a maximum of the amount resulting from the addition of the adjustments to the cost components listed in paragraph (1). For group tours, if relevant changes affect the entire tour group, they will initially be allocated per person. To determine the allocation amount, either the specifically expected or the originally calculated average number of participants will be used, depending on what is more advantageous for the customer.

3. Nürburgring 1927 GmbH & Co. KG must notify the customer of any price increase pursuant to this provision, stating the reason for the price increase, in a clear and understandable manner and providing details of the calculation no later than 21 days before the start of the trip.

4. A price increase of up to eight percent is unilateral, i.e., effective without the customer's consent. If the travel price increases by more than eight percent, Nürburgring 1927 GmbH & Co. KG may request the customer, no later than 21 days before departure, to accept the offered price increase within a reasonable period of time and thus commence the trip or withdraw from the entire contract. If the customer accepts the offered price increase or if the deadline set for acceptance expires, the price increase becomes part of the contract. If the customer chooses to withdraw and thus does not wish to complete the trip, they will receive an immediate refund of the travel price paid. Claims for damages and reimbursement of wasted expenses remain unaffected (Section 651i Paragraph 3 No. 7 of the German Civil Code).

§ 21 Customer withdrawal (cancellation)/substitute participant/rebooking/additional costs

1. The customer is entitled to withdraw free of charge if, in accordance with Section 19 Paragraph (4), the price increase exceeds eight percent, or in the event of a significant change to an essential component of the travel service, or in the event of a significant impairment of the implementation of the package tour or the transportation of participants to the package tour destination due to unavoidable extraordinary circumstances at the destination or in its immediate vicinity (Section 651h Paragraph 3 of the German Civil Code). Otherwise, the customer may withdraw at any time before the start of the trip; in this case, however, Nürburgring 1927 GmbH & Co. KG is entitled to compensation from the customer.

The compensation amounts of Nürburgring 1927 GmbH & Co. KG follow from Section 651h Paragraph 2 Sentence 1 of the German Civil Code (BGB) and are agreed between Nürburgring 1927 GmbH & Co. KG and the customer as follows:

In case of withdrawal

• up to and including 30 days before departure 25%
• up to and including 22 days before departure 30%
• up to and including 15 days before departure 40%
• up to and including 7 days before departure 60%
• up to and including 6 days before departure 75%
• on the day of travel 90% of the total travel price.

Nürburgring 1927 GmbH & Co. KG will calculate the compensation amount based on the ratio of the travel price paid at the time of receipt of the cancellation notice to the total travel price paid by the affected customer. The calculation of the compensation amount will be presented upon request by the customer.

2. The customer may request, in writing, by email, or by fax, that a third party designated by them assume the rights and obligations arising from the travel contract up to ten days before the start of the trip. Nürburgring 1927 GmbH & Co. KG reserves the right to object to this third party's assumption of the rights and obligations arising from the travel contract if the third party does not meet the contractual travel requirements. Upon consent to the third party's assumption of the rights and obligations, this third party and the original customer are jointly and severally liable for the travel price and any additional costs incurred as a result of the assumption of the rights and obligations, which may be claimed to a reasonable extent due to administrative expenses. The customer will receive appropriate proof of these costs.

3. Rebookings are generally only possible by withdrawing from the travel contract, subject to the conditions of compensation specified in paragraph (1) in the event of withdrawal and parallel new bookings. Any rebooking is subject to the availability of the service.

4. If additional costs for contractual services arise during the preparation or execution of the trip due to circumstances for which the customer is responsible and through no fault of Nürburgring 1927 GmbH & Co. KG (e.g. subsequent changes to the customer's information), the customer is obliged to reimburse these costs upon presentation of evidence.

5. Any insurance benefits booked, such as travel cancellation insurance, must be paid by the customer in any case, as these are not affected by the cancellation.

§ 22 Cancellation of the trip by Nürburgring 1927 GmbH & Co. KG

Nürburgring 1927 GmbH & Co. KG reserves the right to cancel the trip if the trip is dependent on a minimum number of participants, which Nürburgring 1927 GmbH & Co. KG has previously announced, and this minimum number is not reached. Nürburgring 1927 GmbH & Co. KG may cancel the trip up to 30 days before the start of the trip.

§ 23 Exclusion of customers from travel participation

If the participation of a customer in a booked trip is unreasonable for Nürburgring 1927 GmbH & Co. KG for reasons for which the customer is solely responsible, the customer can be excluded from participation in the trip or from further participation during the trip if the customer does not remedy the circumstance that makes participation or further participation unreasonable despite a deadline being set by Nürburgring 1927 GmbH & Co. KG.

§ 24 Liability of Nürburgring 1927 GmbH & Co. KG

1. The contractual liability of Nürburgring 1927 GmbH & Co. KG for damages other than physical injuries is limited to three times the customer's travel price, provided that the damage was not caused negligently by Nürburgring 1927 GmbH & Co. KG or a vicarious agent of Nürburgring 1927 GmbH & Co. KG (e.g. cooperation partner).

2. The liability of Nürburgring 1927 GmbH & Co. KG for damages arising from unlawful acts is limited to three times the customer's travel price, unless the damage is based on intent or gross negligence on the part of Nürburgring 1927 GmbH & Co. KG.

3. Further limitations of liability may arise from international agreements or statutory provisions based thereon in accordance with Section 651p of the German Civil Code (BGB).

§ 25 Obligations and rights of the customer in the event of travel defects

1. If the tour is not provided by Nürburgring 1927 GmbH & Co. KG in accordance with the contract, the customer may report this defect and request remediation. Nürburgring 1927 GmbH & Co. KG may refuse this remedy if the remedy would represent a disproportionate expense for Nürburgring 1927 GmbH & Co. KG. The tour guide of Nürburgring 1927 GmbH & Co. KG is authorized to accept notifications of defects and to provide explanations regarding these and the customer's rights and obligations.

2. If Nürburgring 1927 GmbH & Co. KG fails to remedy the defect within a reasonable period specified by the customer, the customer may remedy the defect themselves by way of substitute performance and then claim reimbursement from Nürburgring 1927 GmbH & Co. KG for the reasonable costs required for the remedy. Setting a deadline by the customer is not required if Nürburgring 1927 GmbH & Co. KG refuses to remedy the defect or if setting such a deadline appears unnecessary due to the nature of the defect and a particular interest of the customer.

3. The customer may request a reduction of the travel price if and to the extent that Nürburgring 1927 GmbH & Co. KG fails to properly provide a contractually agreed service.

4. The customer’s claims for damages remain unaffected.

5. The customer’s claims under this provision shall lapse if the customer culpably fails to report the defect promptly and Nürburgring 1927 GmbH & Co. KG is unable to remedy the defect due to this incorrect notification.

6. Sections 651k to 651o of the German Civil Code (BGB) shall additionally apply to the right of termination and other provisions relating to reduction of the price and compensation for damages.

§ 26 Limitation Period

Contractual claims due to the customer's failure to provide travel services in accordance with the contract shall become time-barred after two years, starting from the day on which the trip was supposed to end according to the contract (Section 651j of the German Civil Code).

Notice pursuant to Section 36 of the Consumer Dispute Resolution Act (VSBG)

The provider will not participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the VSBG and is not obliged to do so.